Ubloc Support
Everything you need to know about ordering, delivery and ownership.
Delivery
Shelter is built to order and manufactured in Australia.
Estimated delivery is 6-8 weeks from the date of purchase.
White Glove Delivery is available at checkout.
White Glove Delivery
White Glove Delivery includes placement of Shelter in your preferred outdoor location and removal of packaging upon delivery.
Frequently Asked Questions
Is assembly required?
No. Shelter arrives fully assembled.
What size dogs is Shelter suitable for?
Shelter has been designed to comfortably accommodate a wide range of dog breeds. Dimensions are available on the product page to help determine suitability for your pet.
Is Shelter suitable for outdoor use?
Shelter is designed for outdoor environments and built using durable materials selected for long-term outdoor use.
How long does delivery take?
Shelter is built to order. Most orders are delivered within 6-8 weeks.
Where is Shelter manufactured?
Shelter is made in Sydney, Australia using locally sourced materials.
What if I have a question before ordering?
Contact us at:
contact@ubloc.co
Returns
If you experience an issue with your order, please contact us and we’ll work with you to resolve it.
View our full Return Policy.
